Frequently Asked Question


Frequently Asked Question

Berikut adalah pertanyaan yang sering ditanyakan kepada MyDentismile

Clinic Visit FAQs

Scheduling a consultation on MyDentismile is very easy. Just open the website and click the Whatsapp button in the bottom right corner of the page; or contact us by email at

Another way to schedule a consultation is to visit the nearest MyDentismile Clinic. MyDentismile is located at Plaza Festival Kuningan South Jakarta, Delta Mas Cikarang, and at Mall Senayan Park Central Jakarta.

If you need to cancel a registered consultation schedule, you can contact the MyDenstismile clinic via WhatsApp at 0811-1887-201 or email to Our staff will help change or cancel your consultation schedule. For the MyDentismile Delta Mas Cikarang clinic, you can also call 0818-0300-1111.

Yes. Very accessible. Please inform us in advance if you would like us to make special arrangements.

Yes, as long as you visit our clinic during opening times. We will continue to provide the best service for you.

However, we need to understand that we serve based on the queue number. Patients who have registered usually have an earlier queue number than patients who come without registering first.

MyDentismile accepts payments via personal and insurance. For personal payments, MyDentismile accepts cash, debit cards, and credit cards. Apart from that, you can also make payments using Qris or transfer. If you have insurance, please check whether your insurance is compatible with MyDentismile via our website at or contact the MyDentismile clinic you want to visit via WhatsApp at 0811-1887-201 or email to For MyDentismile Delta Mas Cikarang clinic, you can also call 0818-0300-1111.

Yes. MyDentismile serves pediatric patients aged six years and over. We understand the importance of caring for oral health from an early age. However, all patients under 18 years of age must be accompanied by a parent or legal guardian during the visit. This applies to all MyDentismile clinic location.

Yes, oral health is very important, especially during pregnancy. As a safety procedure, we recommend that you bring a certificate from the doctor caring for your pregnancy that you have no problems having your teeth cleaned.

Dentures FAQs

Dentures are removable teeth to replace missing teeth. Using dentures will restore chewing function and improve the facial structure that changes when your natural teeth are lost.

In the beginning, of course there is a period of adjustment. However, with a little practice and support from your dentist you will be able to talk and eat normally in no time.

Yes of course. The MyDentismile dental team will ensure that the false teeth that are installed allow you to eat normally while supporting your facial structure.

In some cases, tooth loss often causes difficulties, especially in chewing function. The dental team at MyDentismile can make and fit dentures as a replacement for natural teeth. With proper care, dentures will improve your quality of life compared to without using dentures.

The biggest benefit of dentures is to restore chewing function and improve facial structure. At MyDentismile, when you consult to install dentures, we will provide detailed cost estimates in writing.

Adjusting to dentures certainly takes time and patience. Over time you will get used to biting and chewing with your new dentures.

When you first start using dentures, you will feel nothing like normal. Once your facial muscles and oral tissues adapt, you will feel more comfortable and feel like you are normal. This adjustment time is different for each individual.

When not in use, removable dentures can be soaked in plain water. If your dentist recommends a special method for cleaning it, then do as recommended.

Removable dentures should be removed at night, so the gums can rest.

When you first start using dentures, there is usually an unusual feeling when you speak. This is normal. However, after you adapt, this feeling will subside by itself and you can speak normally. Reading aloud is one of the exercises to restore your normal speaking ability.

Dental Implants FAQs

Dental implants are a method of installing false teeth that are implanted into the bone. Dental implants are performed using a jawbone surgical procedure. Dental implants are the most effective and long-lasting solution to improve chewing function.

  • Ease when talking
  • Improved chewing ability
  • Increased comfort
  • Maintains facial structure

With proper care and regular check-ups, dental implants can last 20 years or more.

  • Brush and clean it twice a day. Make sure to use a soft-bristled toothbrush.
  • Focus cleaning on areas where plaque can build up.
  • Use cleaning tools and materials recommended by your dentist.
  • Visit your dentist for regular checkups and cleanings

General Dentist FAQs

General dentist refer to a wide range of dental services, including prevention, diagnosis, and oral health care. MyDentismile serves your comprehensive dental health through routine checkups, teeth cleanings, and examinations to prevent common dental problems.

Common dental problems include tooth decay, gum disease, bad breath, and sensitive teeth. To prevent these problems, we highly recommend maintaining oral hygiene by brushing your teeth twice a day, flossing daily, consuming a balanced diet, and avoiding smoking.

At least once every six months, you should clean your teeth and check the condition of your teeth. However, this frequency depends on your oral health condition. To get the best results, it is recommended to consult your dentist

Regular teeth cleaning is very important to maintain healthy teeth and gum health. Dental cleanings remove plaque, tartar and stains that cannot be removed by brushing alone, helping to avoid more serious problems such as tooth decay and gum disease.

If your gums become red, swollen, bleeding, or if you constantly experience bad breath, then these are some of the early symptoms that you have gum disease. Immediately visit the nearest MyDentismile clinic to get comprehensive treatment for your gums.

Yes. MyDenstismile provides orthodontic treatment to restore misaligned teeth. MyDentismile provides a choice of orthodontic methods to suit your dental needs.

Dental disease can spread and cause damage to a larger area. Usually this pain subsides in a short time. If it does not subside, then further treatment may be needed on your teeth or gums.

Please visit the MyDentismile clinic that is closest and easiest for you. Don't forget to register first via WhatsApp at 0811-1887-201 or email to For MyDentismile Delta Mas Cikarang clinic, you can also call 0818-0300-1111.

Dental Bridges FAQs

A dental bridge contains artificial teeth that are placed in the gaps of missing teeth.

For example, if you lose a tooth in your lower jaw, the tooth above it can shift downward to fill the empty space of the missing tooth. This condition can cause discomfort. Dental bridges can be a solution to fill missing teeth so that you maintain the structure of your mouth and face.

At the first visit, the MyDentismile dentist team checks the need for a dental bridge and installs a temporary bridge. After the first visit, the process of making the dental bridge begins until it is finished.

At the second visit, your permanent dental bridge will be installed and adjusted.

The cost of installing a dental bridge is influenced by various factors and your physical condition. Some of them are the number of bridges to be installed, the bridge materials used, and additional procedures required.

Some things that often cause dental bridge damage are:

  • Food stuck under the dental bridge
  • Development of plaque and tartar
  • Damage caused by hard or crunchy foods

Caring for a dental bridge is no different from caring for teeth in general:

  • When installing a dental bridge, make sure everything fits properly
  • Avoid hard or sticky foods.
  • Maintain oral hygiene.
  • Carry out the cleaning method according to your dentist's recommendations and advice.
  • Have regular dental bridge check-ups at the dentist.

Dental Crowns FAQs

The dental crown installation procedure begins by removing the decay and old fillings on the tooth where the dental crown will be installed. There is also the possibility of a root canal treatment procedure if there is an infection in the root tissue.

Dental crowns are formed from composite resin, porcelain, metal, or a combination of porcelain fused to metal.  

Generally, dental crowns last between 5 and 15 years. If the dental crown is damaged then your tooth can become infected again.

There is no special treatment required for dental crowns, unless your dentist tells you something else, but you still need to maintain the cleanliness of your teeth and mouth.

Yes. Tell your dentist to get special treatment to protect your dental crown.

Some people, especially those who have allergies to certain metals, can experience allergic reactions to the metal in dental crowns. If you have a history of allergies, consult your dentist.

Wisdom Teeth Removal FAQs

Wisdom tooth extraction is only carried out on the recommendation of a dentist based on a comprehensive examination.

Common reasons why wisdom teeth need to be removed are as follows:

  • Infection occurs
  • There are signs of tooth decay
  • Damage to surrounding teeth
  • The presence of periodontal disease.

However, wisdom tooth extraction is based on a comprehensive examination. If you encounter any of the problems above, immediately schedule a consultation at the nearest MyDentismile clinic via WhatsApp at 0811-1887-201.

The cost of wisdom tooth removal surgery depends on the degree of impaction, the number of teeth removed and other procedures required. MyDentismile clinic staff will provide written details of the costs of the procedure so you will get a clear picture.

In the first 24 hours after surgery:

  • Avoid excessive gargling or drinking through a straw
  • Avoid smoking because it will hinder the healing process.
  • Do not drink alcohol or use mouthwash that contains alcohol.
  • Avoid brushing teeth near extracted wisdom teeth.
  • Use a soft toothbrush. Don't use an electric toothbrush.
  • Experiencing problems opening the mouth normally for the next few days.

Each person's condition is different. The doctor will tell you what you should avoid and what you should do.

You must wait at least 24 hours before driving so that the effects of the anesthesia completely wear off.

In the first 24 hours after wisdom teeth surgery, it is recommended that you only eat soft foods.

Avoid foods that are spicy, sour, chewy, or crunchy until completely healed.

Root Canal Treatment FAQs

Root canal treatment is a dental procedure that aims to relieve pain caused by an infected or abscessed tooth.

  • Toothache that doesn't go away, the pain even spreads to the jaw, face or other teeth.
  • Teeth become sensitive to hot and cold
  • Swelling of the gums or jaw
  • Pain occurs when eating or when the tooth is touched.
  • Chipped or cracked teeth
  • Loose teeth

If you experience one or more of these symptoms, contact the MyDentismile clinic immediately for further examination.

The root canal treatment procedure immediately removes the source of infection so that the patient will experience immediate healing.

Generally the recovery time is less than one week. However, there is still the possibility of feeling uncomfortable in the next few days.

All actions certainly have risks. However, dentists have procedures for carrying out root canal treatment. This procedure is useful for reducing the impact of emerging risks. The risks of performing root canal treatment are:

  • Losing teeth because they are damaged
  • An abscess occurs at the root of the tooth if there is still a residual cause of infection
  • Antibiotics do not work effectively.